Privacy Policy

Collection of personal data

At Fjelleventyret, we store and process personal data about you in order to serve you in the best possible way.

This happens when you as a customer visit our website and booking page, purchase an experience gift, book an experience, sign up for our newsletter, sign up for a waiting list or the like.

When visiting our website

When you visit our website or booking page we collect information sent from your device - computer, mobile or tablet. This may be information about your device ID, IP address, device type, browser type, duration of visit, geographic location, preferences or information regarding your use of the site. This personal data is also collected via cookies and tracking URLs. The data is collected and anonymized.

When buying from Fjelleventyret

When you make a purchase on our site, it may be necessary to collect a variety of data about you. The amount and type of data can vary from situation to situation. However, we usually collect your basic information, such as your name, address, email address, telephone number, financial information, IP address and other information that we need to use in order to process the transaction.

When you shop with us, we send you important information via the information we have received from you. This is typically sent via the email address and phone number you have provided to us.

Transfer of personal data to third parties

Internally, we process personal data in the booking system and any other systems used for the management of our business. These systems are designed to handle questions, information and customer service in connection with the purchase of experiences with us. These systems can handle all the personal data we collect.

Storage of data

We store your personal data for as long as it is necessary and permitted by applicable law.

We are committed to protecting your personal data and we do this through the use of various measures against unauthorized access, loss, destruction and against disclosure of your personal data.

Your rights and withdrawal of consent

You can always and at any time contact us and withdraw your consent to the storage of personal data. This is done by writing to us via email.

Personal data that is necessary for us to store in order to conclude an agreement and fulfill it with you is allowed without consent. If we collect and process personal data for other purposes, explicit consent of you as a customer is required. This can be, for example, by signing up for our newsletter.

If you wish to complain about our processing of your data, please contact the Danish Data Protection Authority here: https://www.datatilsynet.no